Welcome to QFood Order. These Terms of Service govern your use of our platform and services.
By accessing or using our platform, you agree to comply with and be bound by these terms.
If you do not agree with any part of these terms, you must not use our services.
Use of the Service
Eligibility: You must be at least 18 years old to use our services. By using QFood Order, you represent and warrant that you are of legal age to form a binding contract with us.
Account Registration: To use certain features of our service, you must create an account by providing accurate and complete information. Account creation is not available manually by users; it is exclusively part of Solvere Group's onboarding process for vendors. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Prohibited Conduct: You agree not to engage in any conduct that may harm QFood Order, its users, or third parties. This includes, but is not limited to, violating any laws or regulations, infringing on intellectual property rights, or using the platform to distribute malware or unauthorized advertising. Only individuals and entities that have been explicitly approved and onboarded by Solvere Group are permitted to use the service. Unauthorized access or use of the service by non-approved individuals is strictly prohibited and may result in legal action, including prosecution for misuse or any fraudulent activities conducted through the platform.
Intellectual Property
Ownership: All content, features, and functionality available on the QFood Order platform, including text, graphics, logos, and software, are owned by us or our licensors and are protected by intellectual property laws.
License: We grant you a limited, non-exclusive, non-transferable license to access and use our platform for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.
User Content
Submission: By submitting content to QFood Order, including reviews, comments, or other materials, you grant us a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, publish, and distribute such content in any form.
Responsibility: You are solely responsible for the content you submit. You must ensure that your content does not infringe on any third-party rights, is not unlawful, and does not contain any viruses or harmful code.
Data Collection and Use
Information Collected: We collect and store certain information about you, including your email address and other non-sensitive data provided through Google OAuth. This information is used to personalize your experience and improve our services.
Data Security: We implement reasonable security measures to protect your information. However, we cannot guarantee absolute security, and you acknowledge that any information you provide is at your own risk.
Third-Party Services: Our platform may include links to third-party services. We are not responsible for the privacy practices or content of these third-party services.
Payment and Orders
Payment Terms: All payments for orders placed through QFood Order must be made using the payment methods provided on our platform. You agree to pay all applicable fees and taxes associated with your order.
Order Processing: We reserve the right to refuse or cancel any order at our sole discretion. In the event of a cancellation, we will notify you and provide a refund if applicable.
Delivery: Delivery times are estimates and are not guaranteed. We are not responsible for any delays or issues that may arise during the delivery process.
Termination
Termination by You: You may terminate your account at any time by following the instructions on our platform. Upon termination, your right to use the service will immediately cease.
Termination by Us: We may terminate or suspend your account and access to the service at our sole discretion, without prior notice, for any reason, including violation of these terms.
Limitation of Liability
To the fullest extent permitted by law, QFood Order and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the platform, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless QFood Order, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising out of your use of the service or violation of these terms.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Sweden, without regard to its conflict of law principles.
Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in Sweden.
Changes to the Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting the updated terms on our platform.
Your continued use of the service after the changes constitutes your acceptance of the new terms.
Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at kontakt@solveregroup.org.
Privacy Policy
Introduction
At QFood Order, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our platform and services.
Information We Collect
Personal Information: We collect personal information that you provide to us, including your name, email address, and other non-sensitive information. This information is collected when you create an account, place an order, or interact with our platform in other ways.
Google OAuth Data: When you log in through Google OAuth, we collect certain information from your Google account, such as your email address and profile information. This data is used solely for the purpose of providing our services to you.
Usage Data: We collect information about how you use our platform, including your IP address, browser type, device information, and pages visited. This data helps us understand user behavior and improve our services.
How We Use Your Information
To Provide and Improve Our Services: We use your personal information to process orders, manage your account, and provide customer support. We may also use your information to enhance the functionality and user experience of our platform.
To Communicate with You: We may use your email address to send you updates, notifications, and promotional materials related to QFood Order. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails.
To Ensure Security: We use your information to monitor and ensure the security of our platform, detect and prevent fraud, and enforce our terms and policies.
Sharing Your Information
With Service Providers: We may share your information with third-party service providers who assist us in operating our platform, processing payments, and delivering orders. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena or court order. We may also disclose your information to protect our rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owner as part of the transaction.
Data Security
Security Measures: We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and regular security assessments.
Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
Access and Correction: You have the right to access and update your personal information at any time. You can do this by logging into your account and updating your profile settings.
Data Portability: In certain circumstances, you may have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Deletion: You have the right to request the deletion of your personal information. We will comply with such requests unless we are required to retain the information by law or for legitimate business purposes.
Opting Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails. Please note that you may still receive non-promotional messages related to your account or orders.
Cookies and Tracking Technologies
Cookies: We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files that are stored on your device and allow us to recognize your preferences and tailor our services to you.
Managing Cookies: You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of our platform.
Children's Privacy
QFood Order is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it as soon as possible.
International Data Transfers
Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. By using our platform, you consent to the transfer of your information to other countries as described in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at kontakt@solveregroup.org.